Mastering Claims in 2025 - Why automating your warranty claims handling is a gamechanger

Michael and Anders discuss how DesignConcept optimized their logistics, use warranty claim data and why handling claims over email isn't scalable.
Speakers
Michael Kruse Sørensen
Co-Founder, Claimlane
Anders Krogh Jensen
Head of Logistics, Design Concept

About this webinar

Join Claimlane's Co-Founder Michael and Design Concept's, Head of Logistics, Anders Krogh Jensen for insights into the evolving challenges of aftersales in the furniture industry.

What you’ll learn:
- How Design Concept rethought their claims process to improve efficiency.
- Changes in the furniture industry in customer expectations, tech, and logistics.
- Actionable takeaways from Anders’ experiences.