Blog posts

Insights
How an efficient returns management system could be the perfect present for brands and retailers this festive season
Choukri Zerhouni
Claimlane Updates
Coolshop Overhauls Returns and Claims Operations Using Claimlane’s Solution
Claimlane
Claimlane Updates
Claimlane has been appointed by Matas, one of Denmark’s largest retailers, to enhance customer self-service
Claimlane
Insights
Returning nursery furniture should not be harder than taking candy from a baby
Stephan Hart
Insights
Simplifying Returns and Claims for Furniture Retailers and Brands
Claimlane
Claimlane Updates
We Earned 2 Badges in G2’s Spring 2024 Report
Michael Kruse Sørensen
Claimlane Updates
We’ve raised €1.8M to help European brands remove the pain from handling product returns 🎉
Claimlane
Insights
If you haven’t invested in a returns and claims solution, but you need one – you are already paying for it
Michael Kruse Sørensen
Insights
How to automate manual work in Returns? Integrate your systems!
Michael Kruse Sørensen
Insights
The 7 Painful Plagues of Returns Management for Brands and Retailers
Michael Kruse Sørensen
Insights
We've compiled answers to the 16 most frequently asked questions about Claimlane
Michael Kruse Sørensen
Insights
Use Elon Musk’s 5-step Algorithm to Radically Improve Your Product Returns Process
Michael Kruse Sørensen
Insights
Want to optimize your returns? Map your current process!
Michael Kruse Sørensen
Claimlane Updates
How to simplify B2B product returns and reduce your handling time across the business by over 50%
Michael Kruse Sørensen
Claimlane Updates
How to Avoid Long Resolutions Due to Poorly Documented Claims and Complex Returns
Michael Kruse Sørensen
Claimlane Updates
Claimlane and Cult Furniture Announce Strategic Partnership to Revolutionise Customer Experience
Choukri Zerhouni
Tips & Tricks
How to use Warranty Claim Data to Improve Product Quality and Customer Satisfaction
Marc Mayland Jensen
Tips & Tricks
The After-sales Customer Expectation Pyramid: Boosting Customer Loyalty
Michael Kruse Sørensen
Insights
Warranty Claims; a Chaotic and Time-consuming Problem for Many Brands in the Retail Industry
Michael Kruse Sørensen
Insights
Why Your Warranty Claim Process is Key to Earning Customer Loyalty
Marc Mayland Jensen
Customer Stories
How BabySam Provides a Claim Experience That Exceeds Expectations
Marc Mayland Jensen
Insights
Three Reasons Why the Retail Industry Hates Warranty Claims and Faulty Products
Michael Kruse Sørensen
Tips & Tricks
Five Key Elements to Offer a Memorable Customer Experience
Eleni Apostolopoulou
Tips & Tricks
How to Avoid a New System Rollout Into your Business Being Costly
Eleni Apostolopoulou
Insights
Are You Equipped to Cope With Increased Warranty Claims?
Eleni Apostolopoulou
Insights
The Environmental Impact of Warranty Claims and Faulty Products
Eleni Apostolopoulou
Customer Stories
Davidsen Explains Why Warranty Claims Slowly Drained the Business
Michael Kruse Sørensen
Insights
Three Powerful Ways to Turn Product Warranty Claims Into a Source of Revenue
Eleni Apostolopoulou
Tips & Tricks
Quit Emails and Beat the Odds
Pernille Holm

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