Handle your warranty claims, automatically

No more back-and-forth emails about claims and returns. Handle your claims efficiently with automations made powerful with integrations.

Book demo

Used by 10,000+ retailers and suppliers

Make sure each ticket reaches the right team

Build custom flows for all your customers' after sales issues such as deliver issues, warranty claims and more.

Book demo

Know exactly how to handle every ticket

Send each ticket to the correct team, ensuring a speedy resolution time and less internal chaos.

Book demo

Instantly refund customers, directly from the platform

Create custom actions enabled by integrations, to quickly resolve issues such as warranty claims.

Book demo

"I can handle 5-10 claims in Claimlane during the time it takes to handle 1 via email"

David Outen

Returns Coordinator, The Hut Group

Tired of manually handling warranty claims? Then don't.

Book a demo

"If you removed Claimlane tomorrow i would cry"

Understand why our customers love us

Before Claimlane, our entire customer service team of 5 agents was involved in claims handling, with additional seasonal help from other departments. Today, we have 1-2 agents who can solve everything in Claimlane.

Andreas Bang Nielsen

Marketing Director, Davidsen

With Claimlane, we can process the cases significantly faster than before, and at the same time, we get the right data per claim and thus valuable insight for improvement.

Benny Kristiansen

Former Chief Sales Officer, Sebra

Claimlane helps us capture every customer issue, resolve it for the customer, and feed that back to the supply chain to drive continuous improvement.

Henry Currer

Head of Operations, Swoon Furniture

We save both time and money by not having to call back faulty products from our retailers, which is also better for the environment. Now, we can judge a claim just from a picture.