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Handle tickets faster with workflows
No more back-and-forth emails about claims and returns. Handle your claims efficiently with automated workflows.
Used (and loved) by 10,000+ retailers and suppliers
Choose the customer workflow you want to see.
Looking for a different workflow?
Get in touch.
Setup powerful automations, that makes your work, flow
Build flows that take your tickets from received to resolved in no time
Build custom flows for all your customers' after sales issues such as deliver issues, warranty claims and more.
Make sure each ticket reaches the right team
Send each ticket to the correct team, ensuring a speedy resolution time and less internal chaos.
Use powerful actions and macros unlocked by integrations
Create custom actions enabled by integrations, to quickly resolve issues such as warranty claims.
"I can handle 5-10 claims in Claimlane during the time it takes to handle 1 via email"
Davied Outen
Returns Coordinator, The Hut Group
Tired of manually handling warranty claims?
Book a demo
"If you removed Claimlane tomorrow i would cry"
With Claimlane, we have a unified Returns and Claims system for all revenue streams, ensuring streamlined access and data storage. This is critical to optimize operational workflows.
Christopher Jarrov
Head of Supply Chain, RAINS
Claimlane's Self-Service Portal has revolutionized how our customers submit their requests and eliminated the need for phone calls and email exchanges.
Adnan Baessa
Head of Operations, Cult
Turning a negative situation into a downright positive customer experience is the most crucial thing that Claimlane helps us with.
Benny Kristiansen
CSO/CMO, Sebra
It has never been easier to handle claims. We save both time and money. Now, we can judge a claim just from a picture.
Victoria Klitvad
Sales Support, Mads Nørgaard
A platform for much more than just returns
Book a demoClaims handling
Get rid of email chains. Handle claims fast.
Reduce your resolution time on claims by 80% with a platform built to handle claims.
More about claims handling ->
Workflows
Build powerful aftersales workflows
Create workflows for specific customer needs such as repairs, faulty deliveries and other specific use cases.
More about workflows ->
Credit note recovery
Get your credit notes, faster
Get credit notes quickly by communicating with your suppliers using Claimlane's supplier chat.
More about credit note recovery->
