Less stressed support agents and happier customers

Handle tickets without email chains and messy spreadsheets. Get less stressed support agents and happier customers.

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Supplier Warranty Management B2B Dashboard

Used by 10,000+ retailers and suppliers

Use powerful automations to create fantastic customer experiences

Stop drowning in email threads, phone calls, and ticketing systems.
Resolve your claims and return tickets, incredibly fast.

Get all the needed information from your customers, upfront

Never again ask customers for images, videos and serial numbers. Collect all the information through your own self-service portal and spend less time on claims.

Explore Self-service portal

Solve warranty claims insanely fast with actions

Create custom actions and macros with integrations, decreasing your resolution time on every customer ticket.

Make sure each ticket reach the right team

Ensure your tickets reach the right department and person, so there is no internal confusion.

Forward tickets to suppliers, with a couple of clicks

Contact your supplier and solve the claims fast, directly from the platform. Ensure your business get compensated for faulty products.

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“Turning a negative situation into a downright positive customer experience is the most crucial thing that Claimlane helps us with.”

Benny Kristansen

CMO/CSO, Sebra

Tired of manually handling warranty claims? Then don't.

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"If you removed Claimlane tomorrow i would cry"

Understand why our customers love us

Before Claimlane, our entire customer service team of 5 agents was involved in claims handling, with additional seasonal help from other departments. Today, we have 1-2 agents who can solve everything in Claimlane.

Andreas Bang Nielsen

Marketing Director, Davidsen

With Claimlane, we can process the cases significantly faster than before, and at the same time, we get the right data per claim and thus valuable insight for improvement.

Benny Kristiansen

Former Chief Sales Officer, Sebra

Claimlane helps us capture every customer issue, resolve it for the customer, and feed that back to the supply chain to drive continuous improvement.

Henry Currer

Head of Operations, Swoon Furniture

We save both time and money by not having to call back faulty products from our retailers, which is also better for the environment. Now, we can judge a claim just from a picture.