After sales experiences that creates loyalty

Handle tickets in a way that not only benefits your team but also your customer experience.

Supplier Warranty Management B2B Dashboard
World-class Self-Service
Give your customers an easy self-service return portal to report product issues, such as warranty claims and returns.
Resolve tickets faster
Get your time back with powerful workflows and automated outcomes, resolving in a faster resolution time and a better customer experience.
Connect all your systems
Handle all your tickets in one place made for aftersales that's integrated with your warehouse, order systems and your help desks.

Use powerful automations to create fantastic customer experiences

Stop drowning in email threads, phone calls, and ticketing systems.
Resolve your claims and return tickets, incredibly fast.

Solve warranty claims insanely fast with actions

Create custom actions and macros with integrations, decreasing your resolution time on every customer ticket.

Make sure each ticket reach the right team

Send customer tickets to the correct team and person, resulting in less internal confusion.

Forward tickets to suppliers, with a couple of clicks

Contact your supplier with a couple of clicks and all the information they need to handle the claim and give you the credit note.

Turning a negative situation into a downright positive customer experience is the most crucial thing that Claimlane helps us with.

Benny Kristansen

CMO/CSO, Sebra

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Tired of manually handling warranty claims?

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"If you removed Claimlane tomorrow i would cry"

We're rated 4.8/5 on G2

With Claimlane, we have a unified Returns and Claims system for all revenue streams, ensuring streamlined access and data storage. This is critical to optimize operational workflows.

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Christopher Jarrov

Head of Supply Chain, RAINS

Claimlane's Self-Service Portal has revolutionized how our customers submit their requests and eliminated the need for phone calls and email exchanges.

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Adnan Baessa

Head of Operations, Cult

Turning a negative situation into a downright positive customer experience is the most crucial thing that Claimlane helps us with.

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Benny Kristiansen

CSO/CMO, Sebra

It has never been easier to handle claims. We save both time and money. Now, we can judge a claim just from a picture.

Victoria Klitvad

Victoria Klitvad

Sales Support, Mads Nørgaard

A platform for much more than just returns

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Claims handling

Get rid of email chains.
Handle claims fast.

Reduce your resolution time on claims by 80% with a platform built to handle claims.

More about claims handling ->
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Self-Service Portal

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Much more than just a return portal

More about Self-Service Portal ->

Analytics

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Get insights and share reports

More about analytics ->

Workflows

Build powerful aftersales workflows

Create workflows for specific customer needs such as repairs, faulty deliveries and other specific use cases.

More about workflows ->
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Credit note recovery

Get your credit notes, faster

Get credit notes quickly by communicating with your suppliers using Claimlane's supplier chat.

More about credit note recovery->
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B2B return flows

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Handle your B2B returns, easily

More about B2B returns ->