.svg)
After sales experiences that creates loyalty
Handle tickets in a way that not only benefits your team but also your customer experience.
Used (and loved) by 10,000+ retailers and suppliers
Use powerful automations to create fantastic customer experiences
Resolve your claims and return tickets, incredibly fast.
Solve warranty claims insanely fast with actions
Create custom actions and macros with integrations, decreasing your resolution time on every customer ticket.
Make sure each ticket reach the right team
Send customer tickets to the correct team and person, resulting in less internal confusion.
Forward tickets to suppliers, with a couple of clicks
Contact your supplier with a couple of clicks and all the information they need to handle the claim and give you the credit note.
“Turning a negative situation into a downright positive customer experience is the most crucial thing that Claimlane helps us with.”
Benny Kristansen
CMO/CSO, Sebra
Tired of manually handling your complex after sales process?
Book a demo.png)
.png)
"If you removed Claimlane tomorrow i would cry"
"Our warranty claim resolution time has gone from 4 days to 1 with Claimlane"
"We went from 2.5 people in our returns & claims department, to only 1 person in customer service handling all inquiries"
"With Claimlane there is no need to write emails back and forth, as customers cannot submit claims without all the needed information"
A platform for much more than just returns
Book a demoClaims handling
Get rid of email chains. Handle claims fast.
Reduce your resolution time on claims by 80% with a platform built to handle claims.
More about claims handling ->
Workflows
Build powerful aftersales workflows
Create workflows for specific customer needs such as repairs, faulty deliveries and other specific use cases.
More about workflows ->
Credit note recovery
Get your credit notes, faster
Get credit notes quickly by communicating with your suppliers using Claimlane's supplier chat.
More about credit note recovery->
