.svg)
Claimlane for retailers
Reduce your claims resolution time, save money and build meaningful customer relationships.
Used (and loved) by 10,000+ retailers and suppliers
How a retailer benefits from Claimlane
Handle your warranty claims fast and build better customer relationsships
Cut your resolution time in half
Lower your claims resolution time by automations and a completely customizable self-service portal. Eliminate the need for emails and phone calls.
See how your warranty claims flow could look like.
.png)
Increase customer retention by removing unnecessary communication
Fix claims insanely fast, and give your customers what they want: A fast resolve on their issues.
Communicate with all your suppliers, easily
To solve claims you need supplier communication. Claimlane connects you with your suppliers, giving you easy access to guidelines and receiving credit notes.
Explore supplier communication
Explore credit note recovery
Enable all your automations with powerful integrations
Automate everything from shipping labels to invoices and reporting.
"If you removed your product tomorrow I would start to cry"
Mia Fjelsted
Customer Service Specialist, LuksusBaby
Tired of manually handling your complex after sales process?
Book a demo.png)
.png)
"If you removed Claimlane tomorrow i would cry"
"Our warranty claim resolution time has gone from 4 days to 1 with Claimlane"
"We went from 2.5 people in our returns & claims department, to only 1 person in customer service handling all inquiries"
"With Claimlane there is no need to write emails back and forth, as customers cannot submit claims without all the needed information"
A platform for much more than just returns
Book a demoClaims handling
Get rid of email chains. Handle claims fast.
Reduce your resolution time on claims by 80% with a platform built to handle claims.
More about claims handling ->
Workflows
Build powerful aftersales workflows
Create workflows for specific customer needs such as repairs, faulty deliveries and other specific use cases.
More about workflows ->
Credit note recovery
Get your credit notes, faster
Get credit notes quickly by communicating with your suppliers using Claimlane's supplier chat.
More about credit note recovery->
