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How Matas' customer success department uses Claimlane

Hear how Elisa and her 35 colleagues at Matas use Claimlane.

Beloved by people who are efficiency-focused (and customer-obsessed)

Riccardo Baldoni
Associate Director of IT & CX, Silver Cross

Claimlane has revolutionized our operational efficiency, paving the way for streamlined processes and improved customer experiences.

Victoria Klitvad
Sales Support, Mads Nørgaard

We save both time and money by not having to call back faulty products from our retailers, which is also better for the environment. Now, we can judge a claim just from a picture.

Jesper Nielsen
Head of Customer Service, GrejFreak

We achieved our ROI almost immediately by implementing Claimlane.

Mia Fjelsted
Customer Service Specialist, LuksusBaby

If you removed your product tomorrow I would start to cry

Betina Kyed
Returns & Claims Manager, F.Engel K/S

With Claimlane there is no need to write many emails back and forth, as customers cannot submit claims without all the needed information.

Sandra Smith
Customer Service Manager, Liewood

With Claimlane we have reduced our resolution time from 4 days to 1 day

We’ve got plenty of quotes, but nothing beats seeing the product in action.
Why not check it out for yourself?

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