Blog posts

Why Forwarding Claims to Suppliers Is Harder Than It Should Be

The core issue is a cumulus of factors from different entities, with partial context and different systems.

October 8, 2025

When to notify a customer during the terurns process.

When, where and how to notify customers during the returns process

Send proactive updates at the right moments. Notify customers automatically.

September 25, 2025

Workflow showcasing stages from scan to resolution.

10 warehouse challenges that our new Warehouse Module solves

Running a warehouse isn't easy. We’ve listed 10 warehouse challenges that our newest feature solves.

Jens Ackermann Photo

September 18, 2025

Claimlane x DSV partnership announcement

Claimlane Updates

Claimlane and DSV Partner to Make Returns and Shipping Easier

We're proud to announce we are partnering up with leading shipping provider, DSV to not only simplify returns

Jens Ackermann Photo

September 17, 2025

Why Most E-commerce Brands Are Automating the Wrong Things

A comprehensive guide explaining why most e-commerce brands focus automation efforts on sales.

September 16, 2025

Why Workflows Are the Key to Faster Warranty Resolutions

When we talk with retailers about warranty claims, the conversation usually comes back to one thing: time.

September 2, 2025

Drawing of a couch in a return parcel

Why Furniture Returns Take 47 Days (And How to Cut That in Half)

Returns for furniture and interior businesses are some of the most time-consuming. Find out how to fix them.

August 11, 2025

Warehouse Module: Scan, grade and automate actions directly from the warehouse

Bring your warehouse much closer to Claimlane with our newest feature: The Warehouse Module.

Jens Ackermann Photo