Uncover why your products get returned

Find out what products get returned and claimed the most, so you can fix recurring faulty products.

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Used by 10,000+ retailers and suppliers

Understand why your products get returned

Access customer-submitted images from product claims, review the most claimed products, and identify issues to improve production quality.

Create accurate reporting on your claims and returns

Get all the data into your claims and returns and create shareable reports with partners and internal teams.

"The analytical tool provides valuable insights, helping us address any recurring product quality issues, and extend our product lifetime”

Adnan Baessa

Head of Operations, Cult Furniture

"If you removed Claimlane tomorrow i would cry"

Understand why our customers love us

Before Claimlane, our entire customer service team of 5 agents was involved in claims handling, with additional seasonal help from other departments. Today, we have 1-2 agents who can solve everything in Claimlane.

Andreas Bang Nielsen

Marketing Director, Davidsen

With Claimlane, we can process the cases significantly faster than before, and at the same time, we get the right data per claim and thus valuable insight for improvement.

Benny Kristiansen

Former Chief Sales Officer, Sebra

Claimlane helps us capture every customer issue, resolve it for the customer, and feed that back to the supply chain to drive continuous improvement.

Henry Currer

Head of Operations, Swoon Furniture

We save both time and money by not having to call back faulty products from our retailers, which is also better for the environment. Now, we can judge a claim just from a picture.