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Uncover why your products get returned
Use powerful analytics to find out what products get returned and claimed the most, so you can fix production issues.
Used (and loved) by 10,000+ retailers and suppliers
Lower your return rate with insights into your after sales
Understand why your products get returned
Access customer-submitted images from product claims, review the most claimed products, and identify issues to improve production quality.
Create accurate reporting on your claims and returns
Get the best avalible data into your claims and returns and create shareable reports with partners and internal teams.
"The analytical tool provides valuable insights, helping us address any recurring product quality issues, and extend our product lifetime”
Adnan Baessa
Head of Operations, Cult Furniture
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"If you removed Claimlane tomorrow i would cry"
"Our warranty claim resolution time has gone from 4 days to 1 with Claimlane"
"We went from 2.5 people in our returns & claims department, to only 1 person in customer service handling all inquiries"
"With Claimlane there is no need to write emails back and forth, as customers cannot submit claims without all the needed information"
A platform for much more than just returns
Book a demoClaims handling
Get rid of email chains. Handle claims fast.
Reduce your resolution time on claims by 80% with a platform built to handle claims.
More about claims handling ->
Workflows
Build powerful aftersales workflows
Create workflows for specific customer needs such as repairs, faulty deliveries and other specific use cases.
More about workflows ->
Credit note recovery
Get your credit notes, faster
Get credit notes quickly by communicating with your suppliers using Claimlane's supplier chat.
More about credit note recovery->
