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Handle your claims and returns from retail partners
Get a complete overview on all your claims and returns coming from your partners, so you can solve issues faster than ever before.
Used (and loved) by 10,000+ retailers and suppliers
How a supplier benefits from Claimlane
Handle claims coming from your retailers, insanely fast
Handle claims from all your retailers from one place
Get an overview like never before and start handling claims and returns right as they enter your inbox.
Create B2B return portal to handle all your returns and claims
Redirect your retailers and wholesale partners to a B2B return portal and start receiving returns and claims with all the info you need.
Explore a B2B returns flow.
Fix quality issues in your production line
Analyze your returns and claims, discover quality issues and fix them to decrease future product issues.
Explore analytics tool.
"I can handle 5-10 claims in Claimlane during the time it takes to handle 1 via email"
David Outen
Returns Coordinator, The Hut Group
Tired of manually handling your complex after sales process?
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"If you removed Claimlane tomorrow i would cry"
"Our warranty claim resolution time has gone from 4 days to 1 with Claimlane"
"We went from 2.5 people in our returns & claims department, to only 1 person in customer service handling all inquiries"
"With Claimlane there is no need to write emails back and forth, as customers cannot submit claims without all the needed information"
A platform for much more than just returns
Book a demoClaims handling
Get rid of email chains. Handle claims fast.
Reduce your resolution time on claims by 80% with a platform built to handle claims.
More about claims handling ->
Workflows
Build powerful aftersales workflows
Create workflows for specific customer needs such as repairs, faulty deliveries and other specific use cases.
More about workflows ->
Credit note recovery
Get your credit notes, faster
Get credit notes quickly by communicating with your suppliers using Claimlane's supplier chat.
More about credit note recovery->
