Optimize every step of the returns journey
Optimize resolution times and cut cost by making departments work better together, when handling claims and returns.
Used by 10,000+ retailers and suppliers
Know the status of every return and warranty claim
Know exactly where each claim and return is with dynamic status updates.
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Build flows specific to your customers' needs
Build flows customized to your business and automatically send it through your business for a fast resolve.
Have all your data in one place
Connect all your systems such as ecommerce, help desk, ERP and more. Get all your returns data in one place, for easy reporting and analytics
“Claimlane's Self-Service Portal has revolutionized how our customers submit their requests and eliminated the need for phone calls and email exchanges”
Tired of manually handling warranty claims? Then don't.
Book a demoA platform to handle all your returns
Book a demoClaims handling
Get rid of email chains. Handle claims fast.
Reduce your resolution time on claims by 80% with a platform built to handle claims.
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Workflows
Build powerful workflows
Create workflows for specific customer needs such as repairs, faulty deliveries and other specific use cases.
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Forward to supplier
Get your credit notes, faster
Get credit notes quickly by communicating with your suppliers using Claimlane's supplier chat.
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