Blog posts

A banner with a Self-Service Portal and text

Claimlane Updates

Ecommerce returns management: Lowering time to resolution

Michael Sørensen Photo

Michael Kruse Sørensen

February 5, 2024

A drawing of a chair being claimed

Customer-centric warranty analytics: Reducing Warranty Claims

Marc Photo

Marc Mayland Jensen

October 25, 2022

The after sales customer expectation pyramid

Customer Expectation: Boosting your customer loyalty

Understand how to boost customer loyalty with the Customer Pyramid Expectation .

Michael Sørensen Photo

Michael Kruse Sørensen

October 4, 2022

Co-Founder of Claimlane being frustrated

3 Reasons Why Retailers Hates Warranty Claims

Warranty claims can be one of the most time consuming tasks for retailers. Learn how to reduce time spent.

Michael Sørensen Photo

Michael Kruse Sørensen

September 19, 2022

A side-by-side comparison of manual warranty claim handling vs automated in Claimlane.

Warranty Claims: How to reduce warranty claims

Manual warranty claims handling is costing your business, learn how to reduce the amount of them.

Michael Sørensen Photo

Michael Kruse Sørensen

September 16, 2022

A drawing of a piggy bank with loyalty written on it, being destroyed by a hammer

Why Your Warranty Claim Process is Key to Earning Customer Loyalty

A good after sales experience can boost customer loyalty. The same can be said for a bad experience.

Marc Photo

Marc Mayland Jensen

September 15, 2022

Abscract graphic

How to Avoid a New System Rollout Being Costly

New system rollouts can by very costly for your business. Learn how to avoid hidden costs and reduce risks.

Eleni Photo

Eleni Apostolopoulou

August 23, 2021

People collaborating with sticky notes.

Five Key Elements to Offer a Memorable Customer Experience

Customer behaviour has changed in the last few years, and the expectations are more difficult to meet.

Eleni Photo

Eleni Apostolopoulou

August 12, 2021