Claimlane for retailers

Reduce your claims resolution time, save money and build meaningful customer relationships.

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Used (and loved) by 10,000+ retailers and suppliers

How a retailer benefits from Claimlane

Replace spreadsheets, emails and phone calls with a Self-Service Portal, resulting in you receiving claims and returns with all the data you need to solve issues.

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Setup powerful workflows and automated outcomes, resolving in a faster resolution time and a better customer experience.

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Get an overview on all claims and returns and handle them from one platform. Integrate with all your systems and automate your processes.

See example of a warranty claims workflow

Handle your warranty claims fast and build better customer relationships

Cut your resolution time in half

Lower your claims resolution time by automations and a completely customizable self-service portal. Eliminate the need for emails and phone calls.

See how your warranty claims flow could look like.

Increase customer retention by removing unnecessary communication

Fix claims insanely fast, and give your customers what they want: A fast resolve on their issues.

Communicate with all your suppliers, easily

To solve claims you need supplier communication. Claimlane connects you with your suppliers, giving you easy access to guidelines and receiving credit notes.

Explore supplier communication

Explore credit note recovery

Business Central

Shopify

Zendesk

WebShipper

nShift

WooCommerce

Salesforce

Magento

Shipmondo

Enable all your automations with powerful integrations

Automate everything from shipping labels to invoices and reporting.

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"If you removed your product tomorrow I would start to cry"

Mia Fjelsted

Customer Service Specialist, LuksusBaby

Tired of manually handling your complex after sales process?

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"If you removed Claimlane tomorrow i would cry"

We're rated 4.8/5 on G2

Understand why our customers love us

With Claimlane, we have a unified Returns and Claims system for all revenue streams, ensuring streamlined access and data storage. This is critical to optimize operational workflows.

Christopher Jarrov

Head of Supply Chain, RAINS

Claimlane's Self-Service Portal has revolutionized how our customers submit their requests and eliminated the need for phone calls and email exchanges.