Handle your B2B returns, easily

Replace spreadsheets and half-documented emails with one structured B2B return flow for all your wholesale customers and retailers, globally.

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Manually handling B2B returns is hurting your business

Manually handling B2B returns

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Your retailers juggle different return rules from multiple brands, leading to slow processes and frequent mistakes.

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You're not receiving clear pictures and correct documentation.

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Long email threads make the process complex for everyone.

Using Claimlane's B2B portal

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Retailers easily provide accurate information based on your guidelines.

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You receive structured information for quick and efficient processing.

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Automated outcomes enabled by integrations, leads to faster resolutions.

Step 1

Your retailer submits a fully documented return

Retailers use your B2B Return Portal to submit returns through a guided form that follows your specific return guidelines. They upload all required documentation: photos, descriptions, and invoices. This ensures you receive complete information upfront.

Step 2

You receive organized and complete data

Get all the data you need from your retailers and wholesale partners, so you quickly can choose the correct outcome.

Step 3

You resolve the return or claim, fast and efficiently

Reduce handling time by up to 50% by quickly processing returns or claims.

The #1 way to handle B2B returns

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"If you removed Claimlane tomorrow i would cry"

We're rated 4.8/5 on G2

Understand why our customers love us

With Claimlane, we have a unified Returns and Claims system for all revenue streams, ensuring streamlined access and data storage. This is critical to optimize operational workflows.

Christopher Jarrov

Head of Supply Chain, RAINS

Claimlane's Self-Service Portal has revolutionized how our customers submit their requests and eliminated the need for phone calls and email exchanges.