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Have to recall a product?
Used (and loved) by 10,000+ retailers and suppliers
Build you own product recall portal
Be ready for your next product recall with a portal where you customers easily can submit their claim.
Let customers check their eligibility in seconds
Help your customers quickly find and enter the right information and let them know immediately if they are eligible for a new product
We enable you to move fast
Get setup quickly and start automating your product callbacks to limit the load on your team and make sure your customers get a great experience.
Be ready for your next product recall
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"If you removed Claimlane tomorrow i would cry"
"Our warranty claim resolution time has gone from 4 days to 1 with Claimlane"
"We went from 2.5 people in our returns & claims department, to only 1 person in customer service handling all inquiries"
"With Claimlane there is no need to write emails back and forth, as customers cannot submit claims without all the needed information"
A platform for much more than just returns
Book a demoClaims handling
Get rid of email chains. Handle claims fast.
Reduce your resolution time on claims by 80% with a platform built to handle claims.
More about claims handling ->
Workflows
Build powerful aftersales workflows
Create workflows for specific customer needs such as repairs, faulty deliveries and other specific use cases.
More about workflows ->
Credit note recovery
Get your credit notes, faster
Get credit notes quickly by communicating with your suppliers using Claimlane's supplier chat.
More about credit note recovery->
