Communicate with all your suppliers, from one platform

Exchange Excel sheets, emails, yellow notes, and endless confusing supplier procedures with one unified ticket flow.

Supplier inbox

Submit claims like a pro in minutes

Every supplier wants something different. Set up the claim flow based on their requirements, so you will submit the correct data every time, saving you hours every week.

B2B warranty claim submission
Have guidelines ready for Warranty Claims

Guidelines right at your fingertips

With your guidelines being easily accessible, your customers will get a much faster and more consistent claim handling. You will know what to do with every product right away.

"With 500 suppliers who all have their own guidelines it has been impossible to keep track. Claimlane has simplified the processes for both customers and suppliers and removed a major stress factor in the whole organization"

Andreas Bang Nielsen Photo, Davidsen

Andreas Bang Nielsen

Marketing & Ecommerce Director, Davidsen

G2 Badge Best support 2024G2 Badge High Performer 2024G2 Badge High Performer 2024

"If you removed Claimlane tomorrow i would cry"

We're rated 4.8/5 on G2

With Claimlane, we have a unified Returns and Claims system for all revenue streams, ensuring streamlined access and data storage. This is critical to optimize operational workflows.

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Christopher Jarrov

Head of Supply Chain, RAINS

Claimlane's Self-Service Portal has revolutionized how our customers submit their requests and eliminated the need for phone calls and email exchanges.

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Adnan Baessa

Head of Operations, Cult

Turning a negative situation into a downright positive customer experience is the most crucial thing that Claimlane helps us with.

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Benny Kristiansen

CSO/CMO, Sebra

It has never been easier to handle claims. We save both time and money. Now, we can judge a claim just from a picture.

Victoria Klitvad

Victoria Klitvad

Sales Support, Mads Nørgaard

A platform for much more than just returns

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Claims handling

Get rid of email chains.
Handle claims fast.

Reduce your resolution time on claims by 80% with a platform built to handle claims.

More about claims handling ->
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Self-Service Portal

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Much more than just a return portal

More about Self-Service Portal ->

Analytics

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Get insights and share reports

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Workflows

Build powerful aftersales workflows

Create workflows for specific customer needs such as repairs, faulty deliveries and other specific use cases.

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Credit note recovery

Get your credit notes, faster

Get credit notes quickly by communicating with your suppliers using Claimlane's supplier chat.

More about credit note recovery->
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B2B return flows

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Handle your B2B returns, easily

More about B2B returns ->