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Communicate with all your suppliers, from one platform
Exchange Excel sheets, emails, yellow notes, and endless confusing supplier procedures with one unified ticket flow.
Used (and loved) by 10,000+ retailers and suppliers
Submit claims like a pro in minutes
Every supplier wants something different. Set up the claim flow based on their requirements, so you will submit the correct data every time, saving you hours every week.
Guidelines right at your fingertips
With your guidelines being easily accessible, your customers will get a much faster and more consistent claim handling. You will know what to do with every product right away.
"With 500 suppliers who all have their own guidelines it has been impossible to keep track. Claimlane has simplified the processes for both customers and suppliers and removed a major stress factor in the whole organization"
Andreas Bang Nielsen
Marketing & Ecommerce Director, Davidsen
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"If you removed Claimlane tomorrow i would cry"
"Our warranty claim resolution time has gone from 4 days to 1 with Claimlane"
"We went from 2.5 people in our returns & claims department, to only 1 person in customer service handling all inquiries"
"With Claimlane there is no need to write emails back and forth, as customers cannot submit claims without all the needed information"
A platform for much more than just returns
Book a demoClaims handling
Get rid of email chains. Handle claims fast.
Reduce your resolution time on claims by 80% with a platform built to handle claims.
More about claims handling ->
Workflows
Build powerful aftersales workflows
Create workflows for specific customer needs such as repairs, faulty deliveries and other specific use cases.
More about workflows ->
Credit note recovery
Get your credit notes, faster
Get credit notes quickly by communicating with your suppliers using Claimlane's supplier chat.
More about credit note recovery->
