All your retail partner communication, in one platform

No more email chains with your retail partners about bulk returns and claims handling. Handle everything efficiently from one platform.

Claimlanes supplier dashboard
Claimlane dashboard + a ticket flow

Onboard all your retailers to Claimlane

Invite your retailers to use Claimlane and start receiving claims that have all the information you need.

Claimlanes B2B self service return portal

Offer your retailers a self-service portal, based on your guidelines

Get claims and B2B returns that come with all the information you need, including images, description and more. Handle claims instantly, removing unnecessary communication between you and your partners.

Communicate with retailers

Communicate only when needed

Resolve claims without back-and-forth email communication. Reach out to retailers who need information fast directly in the platform.

"It has never been easier to handle claims. We save both time and money by not having to call back faulty products from our retailers, which is also better for the environment. Now, we can judge a claim just from a picture."

Victoria Klitvad

Victoria Klitvad

Sales Support, Mads Nørgaard

G2 Badge Best support 2024G2 Badge High Performer 2024G2 Badge High Performer 2024

"If you removed Claimlane tomorrow i would cry"

We're rated 4.8/5 on G2

With Claimlane, we have a unified Returns and Claims system for all revenue streams, ensuring streamlined access and data storage. This is critical to optimize operational workflows.

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Christopher Jarrov

Head of Supply Chain, RAINS

Claimlane's Self-Service Portal has revolutionized how our customers submit their requests and eliminated the need for phone calls and email exchanges.

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Adnan Baessa

Head of Operations, Cult

Turning a negative situation into a downright positive customer experience is the most crucial thing that Claimlane helps us with.

Picture of Benny Kristiansen

Benny Kristiansen

CSO/CMO, Sebra

It has never been easier to handle claims. We save both time and money. Now, we can judge a claim just from a picture.

Victoria Klitvad

Victoria Klitvad

Sales Support, Mads Nørgaard

A platform for much more than just returns

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Claims handling

Get rid of email chains.
Handle claims fast.

Reduce your resolution time on claims by 80% with a platform built to handle claims.

More about claims handling ->
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Self-Service Portal

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Much more than just a return portal

More about Self-Service Portal ->

Analytics

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Get insights and share reports

More about analytics ->

Workflows

Build powerful aftersales workflows

Create workflows for specific customer needs such as repairs, faulty deliveries and other specific use cases.

More about workflows ->
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Credit note recovery

Get your credit notes, faster

Get credit notes quickly by communicating with your suppliers using Claimlane's supplier chat.

More about credit note recovery->
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B2B return flows

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Handle your B2B returns, easily

More about B2B returns ->