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Retain your revenue by offering exchanges
Used (and loved) by 10,000+ retailers and suppliers
Step 1
Customer submits a return
Your customers submits a return via your self-service portal built in Claimlane. The portal is powered by integration to your e-commerce system, making it seamless.
Step 2
Automatically offer an exchange
In your self-service portal you can enable offering exchanges, refunds and gift cards.
Step 3
Retain revenue, lower cost and boost customer satisfaction
Retain revenue with those accepting the exchange, reduce cost related to your operations and boost customer satisfaction.
Start retaining lost revenue
Book a demo
"If you removed Claimlane tomorrow i would cry"
With Claimlane, we have a unified Returns and Claims system for all revenue streams, ensuring streamlined access and data storage. This is critical to optimize operational workflows.
Christopher Jarrov
Head of Supply Chain, RAINS
Claimlane's Self-Service Portal has revolutionized how our customers submit their requests and eliminated the need for phone calls and email exchanges.
Adnan Baessa
Head of Operations, Cult
Turning a negative situation into a downright positive customer experience is the most crucial thing that Claimlane helps us with.
Benny Kristiansen
CSO/CMO, Sebra
It has never been easier to handle claims. We save both time and money. Now, we can judge a claim just from a picture.
Victoria Klitvad
Sales Support, Mads Nørgaard
A platform for much more than just returns
Book a demoClaims handling
Get rid of email chains. Handle claims fast.
Reduce your resolution time on claims by 80% with a platform built to handle claims.
More about claims handling ->
Workflows
Build powerful aftersales workflows
Create workflows for specific customer needs such as repairs, faulty deliveries and other specific use cases.
More about workflows ->
Credit note recovery
Get your credit notes, faster
Get credit notes quickly by communicating with your suppliers using Claimlane's supplier chat.
More about credit note recovery->
