.svg)
Retain your revenue by offering exchanges
Used (and loved) by 10,000+ retailers and suppliers
Step 1
Customer submits a return
Your customers submits a return via your self-service portal built in Claimlane. The portal is powered by integration to your e-commerce system, making it seamless.
Step 2
Automatically offer an exchange
In your self-service portal you can enable offering exchanges, refunds and gift cards.
Step 3
Retain revenue, lower cost and boost customer satisfaction
Retain revenue with those accepting the exchange, reduce cost related to your operations and boost customer satisfaction.
Start retaining lost revenue
Book a demo.png)
.png)
"If you removed Claimlane tomorrow i would cry"
"Our warranty claim resolution time has gone from 4 days to 1 with Claimlane"
"We went from 2.5 people in our returns & claims department, to only 1 person in customer service handling all inquiries"
"With Claimlane there is no need to write emails back and forth, as customers cannot submit claims without all the needed information"
A platform for much more than just returns
Book a demoClaims handling
Get rid of email chains. Handle claims fast.
Reduce your resolution time on claims by 80% with a platform built to handle claims.
More about claims handling ->
Workflows
Build powerful aftersales workflows
Create workflows for specific customer needs such as repairs, faulty deliveries and other specific use cases.
More about workflows ->
Credit note recovery
Get your credit notes, faster
Get credit notes quickly by communicating with your suppliers using Claimlane's supplier chat.
More about credit note recovery->
